Shopmonkey
Enterprise Product
Shopmonkey provides an all-in-one management solution for auto repair shops.
When it comes to switching to a new shop management software, one of the most
common concerns we hear from enterprise shops is, “How long will it take to implement this
and will it do everything I need?”
This 0 to 1 product was created to capture a new audience shops of 10+ locations.
When it comes to switching to a new shop management software, one of the most
common concerns we hear from enterprise shops is, “How long will it take to implement this
and will it do everything I need?”
This 0 to 1 product was created to capture a new audience shops of 10+ locations.
Project Overview
Our Goal
This product was aimed to partner with enterprise companies.
We prioritized creating a functional product with minimal learning curves and scalable revenue growth.
We prioritized creating a functional product with minimal learning curves and scalable revenue growth.
Current Problem
Centralized management over franchises
The enterprise product was created to give shops centralized control over employees,
inventory, and locations at the corporate level. This functionality was previously
unavailable to single-location shops, presenting a clear competitive opportunity for
expansion and long-term growth.
inventory, and locations at the corporate level. This functionality was previously
unavailable to single-location shops, presenting a clear competitive opportunity for
expansion and long-term growth.
Solution
Bulk Manage Inventory
Bulk inventory management was essential for enterprise shops to efficiently oversee stock across multiple locations. Without the ability to update, track, and allocate inventory in bulk, corporate teams faced manual processes, inconsistencies, and delayed decision-making that did not scale with business growth.
Key Features
Reporting
Global reporting was necessary to give enterprise shops real-time visibility into performance across all locations. Centralized insights enabled leadership to identify trends, measure success, and make data-driven decisions at the corporate level.
Solution
Roles & Permissions
Roles and permissions were required to ensure enterprise shops could securely control access to sensitive data and actions. Corporate teams needed to define who could view, edit, or manage information across locations, reducing risk while maintaining operational integrity.
Key Features
Shared Customers
Shared customers were necessary to provide a seamless customer experience across enterprise shops. This allowed customers to be recognized and serviced at any location, improving retention, loyalty, and overall satisfaction.
Outcomes
Impact
This resulted in a partnership with one of the largest automotive franchises, Tint World.
"Overall, the transition to Shopmonkey was SO much smoother than previous large-scale implementations we’ve done in the past. We’ve received very positive feedback from all our franchises about Shopmonkey. Our teams have ramped up on the software much more quickly than we otherwise would have anticipated."
- Jeff Stark, Chief Operating Officer of Tint World®
"Overall, the transition to Shopmonkey was SO much smoother than previous large-scale implementations we’ve done in the past. We’ve received very positive feedback from all our franchises about Shopmonkey. Our teams have ramped up on the software much more quickly than we otherwise would have anticipated."
- Jeff Stark, Chief Operating Officer of Tint World®
